Course Refund and Affordability Policy

Refund eligibility

  • Full refunds are available for cancellations made at least 7 days before the course begins.
  • Cancellations or withdrawals within 6 days before or after the course starts are not eligible for refunds.
  • No fee proration for joining after the course begins.

Discounts, Subsidies & Service Coupons

  • 10% payment discount for volunteers in LWCC.
  • Fee subsidies for participants facing affordability issues, conditions apply.
  • Multiple valid service coupons can be used.

Course cancellation by Living Water Counselling Centre

If the center cancels a course (due to instructor unavailability or insufficient enrollment), you will be notified via email, and a full refund will be processed.

Important details

  • Refunds, subsidies, and service coupon usage are subject to verification and approval.
  • The original payment method will be used for refunds.
  • Living Water Counselling Centre reserves the right to modify this policy.

For assistance, please contact or call 905-763-0818.


  • 在開課7天以前取消報名,可獲全額退款。
  • 在開課前6天以內或開課後,取消或退出者將不予退款。
  • 課程開始後加入, 費用依照原價。


  • 本中心的志願者可享受10%的費用折扣。
  • 面臨負擔困難的參與者可申請費用補助,須附合條件。
  • 歡迎使用多張有效的服務券。




  • 退款、補助和服務券使用需經過核實和批准。
  • 退款將使用原支付方式進行。
  • 泉源輔導中心保留修改此政策的權利。

如需協助,請聯繫 或致電 905-763-0818。